Refund policy

Due to hygiene reasons, all jewellery sales are final.

Returns or exchanges are only accepted if:

• You received the wrong item
• The item arrives damaged
• The item has a manufacturing defect

Requests must be submitted within 7 days of receiving your order.

Please include:

• Your order number
• Photos of the item
• A brief explanation

If approved, we will provide a replacement or refund.

Items damaged through normal wear, misuse, or improper care are not eligible.